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Legal

Privacy Policy

This policy explains what personal information Techglock Software Solutions collects when you use our website and services, how we use it, and the rights you have over your data.

Effective January 1, 2026

1. Information we collect

We collect information you provide directly to us when you fill out a contact form, request a quote, apply for a job, or subscribe to our communications. This typically includes your name, email address, phone number, company name, and the contents of any messages you send.

We also automatically collect technical information when you visit our website, including your IP address, browser type, device information, pages viewed, referring URL, and timestamps. This information is collected through cookies and similar technologies.

2. How we use your information

We use the information we collect to:

  • Respond to your inquiries and provide the services you request.
  • Process job applications and communicate with candidates.
  • Send you newsletters, project updates, or marketing communications you have opted in to receive.
  • Improve our website, services, and user experience through analytics.
  • Comply with legal obligations and protect our legal rights.
  • Detect, prevent, and address fraud, security issues, or technical problems.

3. Sharing & disclosure

We do not sell your personal information. We may share your information with:

  • Service providers who perform functions on our behalf (e.g., hosting, email delivery, analytics) under appropriate confidentiality obligations.
  • Legal authorities when required by law, regulation, court order, or to protect our rights, property, or safety.
  • Successors in connection with a merger, acquisition, or sale of assets, with notice to you.

4. Cookies & tracking

We use cookies and similar tracking technologies to operate our website, remember preferences, and analyze how visitors use our site. For full details on what cookies we use and how to control them, please see our Cookie Policy.

5. Data security

We use industry-standard administrative, technical, and physical safeguards to protect your information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

6. Data retention

We retain personal information for as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, resolve disputes, and enforce our agreements. When information is no longer required, we securely delete or anonymize it.

7. Your rights

Depending on your location, you may have the right to:

  • Access the personal information we hold about you.
  • Request correction of inaccurate or incomplete information.
  • Request deletion of your personal information.
  • Object to or restrict certain processing activities.
  • Withdraw consent where processing is based on consent.
  • Lodge a complaint with a supervisory authority.

To exercise any of these rights, contact us at sales@techglock.com.

8. International transfers

Your information may be processed and stored in countries outside your country of residence, including India and other jurisdictions where our service providers operate. We take appropriate safeguards to ensure your information receives an adequate level of protection wherever it is processed.

9. Children's privacy

Our website and services are not directed to children under 16, and we do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us so we can delete it.

10. Changes to this policy

We may update this Privacy Policy from time to time. When we make material changes, we will revise the "Effective" date at the top and, where appropriate, notify you by email or through a prominent notice on our website.

11. Contact us

If you have any questions about this Privacy Policy or how we handle your information, please contact us:

Techglock Software Solutions
4th Floor, Blue Sapphire, 404, D 234, Phase 8B, Industrial Area, Sector 74, Sahibzada Ajit Singh Nagar, Punjab 160055
Email: sales@techglock.com

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