Project Overview
About This Project
99DPF is a fleet maintenance and DPF (Diesel Particulate Filter) cleaning platform that connects vehicle owners, fleet operators, and service partners through a web and mobile application. The platform allows users to schedule DPF cleaning services, track orders in real time, receive status updates, communicate with service providers, and manage maintenance operations through a nationwide partner network. The service is built around affordable DPF cleaning, reduced vehicle downtime, and improved fleet efficiency.
The Challenge
Problems We Were Hired to Solve
Every great project starts with a real problem. Here is what 99DPF was up against before engaging Techglock.
01
Manual Service Scheduling.
02
Lack of Service Transparency.
04
Partner Network Management.
06
Fleet Maintenance Tracking.
How We Built It
Delivery Journey
From first stakeholder call to post-launch support — our end-to-end delivery process for this engagement.
01
Customer Registration & Vehicle Setup
- Create an account through the web or mobile application
- Register vehicles and fleet information
- Store vehicle specifications and service history
- Manage account and notification preferences
02
Service Request Creation
- Select DPF cleaning or maintenance service
- Choose vehicle type and service requirements
- Select preferred service location
- Schedule pickup, drop-off, or on-site service
03
Partner Assignment & Scheduling
- Automatically identify the nearest service partner
- Verify service availability and capacity
- Assign the request to the appropriate service center
- Confirm appointment details with the customer
04
Vehicle Inspection & Diagnostics
- Perform initial DPF inspection
- Capture diagnostic data and service requirements
- Document vehicle condition and findings
- Generate service recommendations
05
DPF Cleaning & Service Processing
- Initiate cleaning and maintenance workflows
- Track service progress in real time
- Record technician notes and updates
- Monitor quality assurance checkpoints
06
Real-Time Customer Updates
- Provide live service status notifications
- Share progress updates and completion estimates
- Send photos, reports, and technician feedback
- Enable customer support communication
07
Service Completion & Quality Assurance
- Perform final inspection and testing
- Verify cleaning effectiveness
- Complete quality control procedures
- Generate service completion report
08
Payment & Invoice Management
- Process secure online payments
- Generate digital invoices and receipts
- Update customer service records
- Store transaction history for future reference
09
Maintenance History & Record Keeping
- Maintain complete DPF service history
- Track previous cleanings and repairs
- Store inspection reports and maintenance records
- Provide access to historical service data
Our Solution
What We Built
We developed a comprehensive fleet maintenance and DPF service management platform for 99DPF,
enabling vehicle owners, fleet operators, and service partners to manage the complete DPF cleaning
lifecycle through a centralized web and mobile ecosystem.
The platform streamlines service booking, partner allocation, maintenance tracking, customer communication,
order management, and real-time service monitoring, helping reduce vehicle downtime and improve operational efficiency.
Customer Service Portal
- Online service booking and scheduling
- Vehicle registration and management
- Maintenance history tracking
- Service status monitoring
- Digital invoices and service records
Fleet Management System
- Fleet registration and administration
- Vehicle maintenance scheduling
- Service history management
- Preventive maintenance tracking
- Operational performance monitoring
DPF Service Marketplace
- Nationwide service partner network
- Automated partner allocation
- Location-based service matching
- Partner availability management
- Regional service coverage optimization
Order Management Platform
- Service request creation and processing
- Order lifecycle management
- Workflow automation
- Status tracking and updates
- Quality assurance checkpoints
Real-Time Tracking & Monitoring
- Live service progress tracking
- Order status updates
- Technician activity monitoring
- Service milestone notifications
- Real-time operational visibility
Communication & Notification Engine
- Push notifications and alerts
- Email and SMS communication
- Customer-service provider messaging
- Maintenance reminders
- Automated service updates
Partner Management Portal
- Service partner onboarding
- Job assignment and scheduling
- Performance tracking and reporting
- Customer communication tools
- Service completion management
Maintenance Lifecycle Management
- DPF cleaning history management
- Preventive maintenance scheduling
- Inspection and diagnostic records
- Service recommendations
- Vehicle health monitoring
Analytics & Reporting Dashboard
- Service performance reporting
- Fleet maintenance insights
- Operational analytics
- Customer activity reporting
- Partner performance metrics
Administration Portal
- User and fleet management
- Partner network administration
- Order oversight and control
- Business analytics and reporting
- Platform-wide operational monitoring
Technical Architecture
The platform was built using a scalable cloud-based architecture capable of supporting fleet operations,
nationwide service partner networks, real-time tracking, automated workflows, and high-volume maintenance requests.
- Cloud-native service management infrastructure
- Real-time tracking and notification systems
- Role-based access control and security
- Scalable API-driven backend architecture
- Automated workflow and job processing
- Partner network management framework
- Enterprise-grade monitoring and reporting
Business Impact
- Reduced vehicle downtime through streamlined maintenance scheduling
- Improved transparency with real-time service tracking
- Enhanced communication between customers and service providers
- Standardized maintenance operations across partner networks
- Improved fleet maintenance visibility and planning
- Increased operational efficiency through automation
- Enabled scalable nationwide service delivery
Technology Stack
Built With
Flutter
Native Android Development
Native iOS Development
Node.js
Express.js
MongoDB
Mongoose
Redis
REST APIs
WebSockets
Firebase
Firebase Cloud Messaging (FCM)
Push Notifications
Twilio SMS Integration
Google Maps & Location Services
Vehicle Tracking & Monitoring
Real-Time Order Tracking Engine
Fleet Management System
Partner Management Portal
Maintenance Lifecycle Management
Analytics & Reporting Dashboard
JWT Authentication
Role-Based Access Control (RBAC)
AWS Lambda
AWS S3
AWS CloudFront
AWS Route53
AWS CloudWatch
Docker
GitHub Actions
CI/CD Pipelines
Vercel
Background Job Processing
Notification Management System
Cloud-Based Infrastructure
Monitoring & Logging
Scalable Service Management Architecture
Automated Workflow Engine
Real-Time Communication Platform
Multi-Role User Management
Secure File & Document Storage
Enterprise Security & Access Controls
Preventive Maintenance Management
Customer & Fleet Portal
Service Partner Ecosystem
Cloud-Native Application Architecture
Business Impact
Measurable Results
Real, verified outcomes delivered for 99DPF — tracked and reported post-launch.
Reduced fleet downtime through streamlined maintenance scheduling.
Improved visibility into service progress and maintenance history.
Enhanced communication between customers and service providers.
Simplified management of DPF cleaning services across multiple locations.
Increased operational efficiency for fleet operators and service partners.
Enabled scalable nationwide service delivery through a partner network.
